Match
Buyers submit RFQs (Request for Quote) specifying commodity, quantity, destination port, incoterms, and target price. Sellers post listings with their available volumes, ports of loading, and price. Either side can browse the marketplace and express interest.
Negotiate
Each deal opens a private workspace with a dedicated chat between buyer and seller. Files can be attached. Both parties propose final terms — price, quantity, incoterms, port, payment timeline — and must accept before moving on.
Letter of Intent
Once terms are agreed, the platform automatically generates a Letter of Intent populated with the deal terms. Both parties sign in-platform with a typed signature. Signed PDFs are stored to the deal record with timestamps.
Escrow Deposit
The buyer funds escrow for the full deal value. The seller receives a secured-funds notification. Funds are held by the platform and cannot be moved without buyer release or admin intervention.
Shipment & Documents
The seller proceeds with shipment and uploads required documents: Bill of Lading, Certificate of Analysis, Commercial Invoice, and Packing List. The buyer is notified per upload.
Release or Refund
Once documents are received and accepted, the buyer releases the escrow to the seller. If documents are not delivered on time or the buyer disputes, funds are returned automatically. Disputed deals are routed to an admin for resolution.